Returns & Exchanges

At Newbury Comics, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return most items in their original, unopened condition within 30 days of the delivery date.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original factory-sealed packaging; please note that opened media such as vinyl, CDs, and DVDs cannot be returned unless they are defective.

• 2.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number and the correct return shipping address.

• 3.
  Package Your Item

  Securely pack the items in their original shipping box or a similar sturdy container, clearly marking the RMA number on the outside of the package to ensure faster processing.

• 4.
  Ship and Track

  Send your return via a trackable shipping method like USPS, UPS, or FedEx; once received and inspected, we will issue a refund to your original payment method within 7-10 business days.